Learn more about how to log in, deal and place an order through your mobile phone. Also find information on supported devices, data usage, troubleshooting and more.
How to Log In
Logging in to our mobile phone platform is as simple as logging into PureDeal - and you can use the same Username and Password.
First, select the Mobile Dealing option on your device, and you will be presented with a login screen. To log in, enter your usual username (or account number) and password – the same details that you would use to log in to the website normally.
For some devices the Mobile Dealing option may not be in an obvious place - see Troubleshooting for more information.
How to Deal
Once you have found a market you want to trade, you are ready to deal.
Markets can be selected in several screens, including Watchlists, Orders to Open, Open Positions and Finder. Just select the market name and choose the Deal option.
When a Deal ticket appears you simply choose 'Buy' or 'Sell', just as you would online. There will be a pause while your order is submitted and processed before you receive a confirmation ticket. The deal will now appear in your Open Positions area.
Please note that you should only hit 'Buy' or 'Sell' if you want to place the trade at the price you see, as you will not have a chance to cancel. When you press 'Buy' or 'Sell' you are instructing us that you wish to deal at that price, and we will try to process your request accordingly.
With a Deal Ticket you can attach Stop or Limit Orders, or select a Guaranteed Stop for absolute risk protection.
If you have any doubts about whether an order has been processed, please give us a call straight away.
How to Place an Order to Open
Place an Order to Open by selecting a market name and choosing ‘Orders to Open'.
A screen similar to the example shown will appear. Depending on the direction of your trade, and the level of your order, the order is cassified as a 'Stop' or a 'Limit'. (General information on Stops and Limits can be found in the TradeSense Databank pages, accessible from PureDeal).
Once you've specified your order level, enter a currency and contract size as usual, and submit the order.